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Privacy Policy
TORO Accounting & Tax Services (“TORO,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect personal information that you voluntarily provide to us when you submit inquiries through our contact forms, contact us via email, or request consultations or services. This information may include your name, email address, phone number, company name, and any message or details you choose to provide. We do not knowingly collect sensitive personal data unless it is explicitly required for the delivery of our professional services and you have been informed of this necessity.
How We Use Your Information
The information we collect is used to respond to your inquiries and service requests in a timely and professional manner. We use this data to communicate with you regarding our services, improve our website functionality and overall user experience, and maintain accurate internal records for business operations and regulatory compliance purposes. Your information enables us to provide you with tailored responses and ensures we can deliver the professional services you expect from TORO.
Website Infrastructure & Security
Our website infrastructure involves several trusted technology partners that help us maintain a secure, reliable, and performant online presence. The website is built using TeleportHQ, a development platform that enables modern web design and functionality. Our site is hosted and published on Vercel, a cloud platform that ensures fast global access and reliable uptime. Additionally, we employ Cloudflare security services to protect our website and our visitors through advanced traffic filtering, DDoS protection, and performance optimization features.
These infrastructure providers may process limited technical data, such as IP addresses, browser information, or request metadata, solely to ensure the security, performance, and availability of our website. This processing is essential for protecting both our systems and your browsing experience from potential security threats and ensuring optimal website performance.Email Communications
We use Google Workspace as our business email platform for all professional communications. When you send an email to TORO or receive correspondence from us, these messages are processed and stored on Google's secure servers. Google maintains industry-leading security standards and protocols, and their handling of this data is governed by Google's own privacy and security policies, which are regularly updated to reflect best practices in data protection.
Contact Forms
Our contact forms utilize FormSubmit (https://formsubmit.co/), a third-party service that forwards form submissions directly to our email system without storing your data in an intermediate database. This approach minimizes data retention by third parties while ensuring your inquiries reach us promptly. By submitting a form on our website, you acknowledge that your information is processed by FormSubmit solely for the purpose of delivering your message to our email system. FormSubmit's handling of data during this transmission is governed by their own Privacy Policy and Terms of Service, which we encourage you to review directly on their website to understand their specific practices and commitments.
Cookies & Tracking
We do not knowingly implement cookies for marketing, advertising, or user tracking purposes on our website. However, you should be aware that our third-party infrastructure providers, such as Cloudflare and Vercel, may use essential technical cookies that are necessary for security features, performance optimization, and basic website functionality. These cookies are typically temporary and do not collect personal information for marketing purposes.
Data Sharing and Disclosure
We respect your privacy and do not sell, trade, rent, or otherwise commercialize your personal information under any circumstances. Your data may only be shared with trusted service providers who assist us in operating our website, conducting our business, or servicing you, and only to the extent strictly necessary for these operational purposes. These service providers are contractually obligated to keep your information confidential and use it only for the specific purposes for which it was shared. We may also disclose your information if required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security
We implement reasonable and appropriate technical and organizational safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security assessments. However, it is important to understand that no method of transmission over the internet or electronic storage is entirely secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. We encourage you to take appropriate precautions when transmitting sensitive information online.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your information, whether we can achieve those purposes through other means, and applicable legal requirements. Once your information is no longer necessary for these purposes, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
You have certain rights regarding your personal information, and we are committed to facilitating the exercise of these rights. You may request access to the personal data we hold about you to understand what information we have collected and how it is being used. You may request correction or updating of any inaccurate or incomplete personal information we maintain. You may also request deletion of your personal data, subject to certain legal exceptions where we may be required to retain information for compliance, legal, or legitimate business purposes. To exercise any of these rights or if you have questions about our data practices, please contact us at info@toroaccounting.ae. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
International Data Transfers
Given the nature of our technology infrastructure, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we take appropriate steps to ensure that your data receives an adequate level of protection and that the transfer complies with applicable data protection laws.
Children's Privacy
Our website and services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take steps to delete such information from our records as quickly as possible.
Updates to This Policy
We reserve the right to update or modify this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy and post the revised version on this page. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@toroaccounting.ae. We are committed to addressing your inquiries promptly and transparently.
